H.I.S., one of the largest Asia-Pacific multinational travel agencies, wanted to make it easier for customers to plan travel online. They also knew they would need flexible and advanced airfare shopping tools to complete a critical project to reengineer their booking platform. After careful evaluation they chose our airfare pricing system, QPX™.Read More

H.I.S., one of the largest Asia-Pacific multinational travel agencies, wanted to make it easier for customers to plan travel online. They also knew they would need flexible and advanced airfare shopping tools to complete a critical project to reengineer their booking platform. After careful evaluation they chose our airfare pricing system, QPX™.

On November 15, 2011, the H.I.S. and ITA teams successfully completed the first phase of the project, launching QPX live on the H.I.S. consumer website, his-j.com.



With its global headquarters in Japan, H.I.S. is considered a leader in the retail agency domain. They have more than 280 walk-in outlets in Japan, with more than 108 branches in over 84 international cities. 

Kiyoshi Takano, executive officer and general manager, information system division, H.I.S., said “I’m delighted to have selected and now deployed ITA Software. QPX will help us differentiate our online shopping experience, by offering more innovative and comprehensive airline products -- regardless of the point-of-sale.”

We’re looking forward to working with H.I.S. as they expand their global online presence.

To learn more about ITA, visit www.itasoftware.com.

Posted by David Peller, General Manager, EMEA/India/Asia-Pacific

(Cross-posted on the Google Turkey Official Blog)

Turkish Airlines just signed a multi-year agreement with us to use QPX, our airfare pricing and shopping technology. They plan to use it for revenue and reward redemption pricing and shopping, as well as ticket exchanges and refunds.Read More

(Cross-posted on the Google Turkey Official Blog)

Turkish Airlines just signed a multi-year agreement with us to use QPX, our airfare pricing and shopping technology. They plan to use it for revenue and reward redemption pricing and shopping, as well as ticket exchanges and refunds.

The rollout will take place in phases, with the first release expected in Q3 2012. When launched, Turkish Airlines customers will be able to use the same advanced airfare shopping tools across all channels -- whether they shop turkishairlines.com, agency websites, the THY Mobile Application, or by visiting one of their ticket offices.



When we asked Turkish Airlines why they selected us, Mr. Adnan Metin, senior vice president, corporate development and CIO, Turkish Airlines replied, “The flexibility of QPX will let us roll out more advanced features, faster, and consistently across all of our channels. Ultimately, this will make travel planning much easier for our customers and will improve our revenues.”

A Star Alliance member, Turkish Airlines is the fastest growing and fourth largest European airline. They are the most recent airline in Europe to take advantage of our technology to enhance the overall shopping experience for their customers while driving sales and slashing distribution costs.

To learn more, visit www.itasoftware.com. 

Posted by David Peller, General Manager, EMEA/India/Asia-Pacific

(Cross-posted on the Google Inside Search blog)

With the holiday season closely approaching, you might be looking to book flights to visit friends and family. With our Flight Search feature, you can plan your trip quickly and easily with just a few clicks of the mouse.Read More

(Cross-posted on the Google Inside Search blog)

With the holiday season closely approaching, you might be looking to book flights to visit friends and family. With our Flight Search feature, you can plan your trip quickly and easily with just a few clicks of the mouse.

In response to interest from you, we’ve shot three short videos to share some of our favorite ways the Flight Search feature can enable you to explore travel options. For example, you may know you want to travel and have a set budget, but you’re not sure where to go. You can also easily see when to fly in order to get the best deal, and you can use a scatterplot to view the entire set of results to more easily compare all flight options at a glance.

Hope these tips help you spend less time worrying about booking your flight and more time preparing for the holidays.

Posted by Marcin Brodziak, Software Engineer, Flight Search

Travel companies work hard to make finding deals easy online; however, developing their websites can require a significant investment of resources and time.

That’s where our Boombox platform can help. It’s a middleware system that offloads much of the technical burden for travel companies. This means new airfare shopping features can go from concept to prototype to production more quickly -- and with fewer resources.Read More

Travel companies work hard to make finding deals easy online; however, developing their websites can require a significant investment of resources and time.

That’s where our Boombox platform can help. It’s a middleware system that offloads much of the technical burden for travel companies. This means new airfare shopping features can go from concept to prototype to production more quickly -- and with fewer resources.

American Airlines launched Boombox last year and they’ve added several new features to AA.com since. The first addition was making their price and schedule matrix the default shopping flow. This change made it much easier for travelers to evaluate price differences between fare classes, which led to an added benefit for AA - a higher number of sellup conversions.



They also used Boombox to launch AAdvantage DealFinder, a pricing and shopping feature that makes it easier to provide more targeted offerings to their travelers.

American Airlines has been a customer since 2004 and an early adopter of many of our products. In addition to Boombox™, American Airlines uses QPX™, Reward Shopping, ReShop™, DACS®, and most recently ITA Merchandising.

“American has steadily built its relationship with ITA because we align in key areas such as vision, leadership, and innovation,” said Monte Ford, the senior vice president and technology and chief information officer at American Airlines.

Check out the full case study to learn more about the results AA has achieved so far, with Boombox.

Posted by Nate Nottke, Senior Technical Account Manager